• (+34) 961 98 59 01
  • fluxtekeurope@fluxtekeurope.com

Terms and Conditions

LEGAL NOTICE

This legal notice regulates the use of the website www.fluxtekeurope.com (hereinafter the “Website”) of FLUXTEK EUROPE SLU with VAT number B-98.777.295 residing in Carretera Xirivella Aldaia 48 in Aldaya 46960 (Valencia), email fluxtekeurope@fluxtekeurope.com and registered in the Mercantile Registry of Valencia Volume 10037, Book 7319, Sheet 212, Section 8, Page No. V-167891.

 

Legislation

In general, the relations between FLUXTEK EUROPE with the users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction. Specifically, Organic Law 34/2002 of 11th of July, on Services of the Information Society and Electronic Commerce, the General Regulation on Data Protection of the European Union 2016/679 of 27th of April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data and Organic Law 3/2018 of 5th of December on the Personal Data Protection and Guarantee of the Digital Rights.

Use and user access

The User is informed and accepts that access to this website does not imply, in any way, the start of a business relationship with FLUXTEK EUROPE or any of its distributors.

Intellectual and industrial property

The intellectual property rights of the content of the website, graphic design and codes are owned by FLUXTEK EUROPEand therefore it is prohibited to reproduce, distribute, publicly communicate, transform or any other activity that can be done with the contents of their websites, even quoting the sources, unless written consent of FLUXTEK EUROPE RESERVATION OF RIGHTS. FLUXTEK EUROPE may, when it deems appropriate, make corrections, improvements or modifications to the structure, web design, and any information contained on the page, modify or remove products, conditions of access or even use of the website unilaterally and without prior notice without this giving rise to any claim or compensation, nor does it imply recognition of any responsibility. FLUXTEK EUROPE reserves the right to interrupt, suspend or terminate the service of the website or any of its services.

Disclaimer of warranties and liability

FLUXTEK EUROPE does not give any guarantee nor is it responsible for damages of any nature that may arise from:

– The lack of availability and technical continuity or the operation of the page.

– The existence of viruses, malicious or harmful programs in the contents.

– The lack of usefulness, suitability or validity of the website, services and content in order to meet the needs, activities or expectations of users.

– The negligent or illicit use of the website in general that does not respect the rules defined in this legal notice, good faith, public order.

– Errors.

– This website focuses on the promotion and sale of the products offered on it. FLUXTEK EUROPE is committed to respecting the accuracy of data.

Regarding the existence of errors or inaccuracies on the website and because the contents have been drafted in good faith, they will be corrected by FLUXTEK EUROPE as soon as possible once it is aware of them.

Linking policy

The Web may include “links” or text or graphic links to other Web pages and content located outside the website. These are owned by third parties.

www.fluxtekeurope.com uses these links in order to provide further information to the User. Because they are completely unrelated to FLUXTEK EUROPE, it is not responsible in any way for these websites, their content or the consequences that may arise for the user to access these links.

Likewise, FLUXTEK EUROPE only authorizes interested third parties to establish links from its web pages if they comply with the obligations established in this Legal Notice.

In particular, the link must enable the website to be displayed in full on the browser screen without the content being shown through frames.

However, the above, FLUXTEK EUROPE reserves the right to require such third parties to immediately remove the links to the Website when it deems appropriate.

The establishment of a link does not imply in any case the existence of a relationship between the third party that includes it and FLUXTEK EUROPE, nor the knowledge and acceptance by FLUXTEK EUROPE of the services and content offered on this website.

FLUXTEK EUROPEdoes not assume any responsibility for damages of any kind that may arise from access, maintenance, use, quality, legality, reliability, content, information, communications, opinions, products, etc., offered on websites that are not managed by FLUXTEK EUROPE.

Those who intend to establish hyperlinks between their website and the Site must observe and comply with the following conditions:

– No prior authorization will be required when the Hyperlink only allows access to the home page but may not reproduce it in any way. Any other form of Hyperlink will require the express and unequivocal written permission of FLUXTEK EUROPE.

– No “frames” will be created with the web pages or on the FLUXTEK EUROPE web pages.

– No false, inaccurate or offensive statements or indications will be made about FLUXTEK EUROPE, its directors, employees or collaborators, or the people who are related to the Site for any reason, or the Users of the Site or the Content supplied.

– It will not be stated or implied that FLUXTEK EUROPE has authorized the Hyperlink or that it has supervised or assumed in any way the Content offered or made available on the Website where the Hyperlink is established.

– The web page in which the Hyperlink is established may only contain what is strictly necessary to identify the destination of the Hyperlink.

– The Web page in which the Hyperlink is established shall not contain any information or content that is illicit, contrary to morality and generally accepted good customs and public order, nor shall it contain content that is contrary to any rights of third parties.

 

Commercial and promotional communications

One of the purposes for which FLUXTEK EUROPE treats personal data provided by users is to send them communications by email, WhatsApp or SMS with information on products, services, promotions and special offers, as the case may be based on legitimate interest or consent.

If the User wishes to stop receiving such communications from FLUXTEK EUROPE or revoke the consent given, he can send the request by email to fluxtekeurope@fluxtekeurope.com with the subject REVOKE, enclosing a copy of valid identity document.

 

Social Networks

This website will use, social networks and virtual communities that will be used as means of communication and promotion of products and services of FLUXTEK EUROPE. The social networks and virtual communities used are the following: Facebook, Twitter, Linkedin, Youtube without prejudice to the use of others in the future. The specific objectives through which these media are used are media support and promotion of FLUXTEK EUROPE services.

With regards to information on the contents of social networks FLUXTEK EUROPE is not responsible in any case for the truthfulness, accuracy, adequacy, suitability and updating of information provided through them.

The contents established on the social networks are exclusively informative, and therefore FLUXTEK EUROPE  is not responsible for the decisions taken by the User based on them, nor for the damages caused to the User or third parties based on this information.

FLUXTEK EUROPE  will try to promote the quality of information through the correction of errors in data received, as well as in the administration of the sites, and will allow third party users to report offensive and inappropriate comments that do not have to do with the topics covered, photos published or videos also not related to the topics Social Networks and Communities.

In these cases, FLUXTEK EUROPE  as administrator of the networks, will have the power to delete any information that does not conform to the quality, purpose and good service information and entertainment of social networks. However, despite the intention to ensure the highest quality of content, it will not be responsible for the information referred to.

We inform you that access to social networks and communities used by the website for the purposes described above requires a service / supply by other service providers of the information society. FLUXTEK EUROPE cannot at any time be responsible for the reliability, quality, continuity and operation of these, and therefore cannot prevent their suspension, cancellation or inaccessibility for reasons beyond FLUXTEK EUROPE .

FLUXTEK EUROPE will not be responsible for any damages suffered by the User for reasons arising from failures or disconnections on social networks, which may lead to loss of information, suspension, cancellation or interruption of service during or prior to the supply of the same.

Social networks and communities may allow access to links and other websites. In accordance with Law 34/2002 of 11th of July, on services of the information society and electronic commerce, FLUXTEK EUROPE  acts as a provider of brokerage services, so it will only be responsible for the content and services provided on the Linked Sites, to the extent that it has actual knowledge of their illegality and has not acted with due diligence to remove them. If the user considers that any of the Linked Sites include illegal or inappropriate content, he may notify FLUXTEK EUROPE by mail provided at the beginning of this legal notice, proceeding diligently to remove such links. FLUXTEK EUROPE is in no case responsible for the content and services offered on the Linked Sites, and therefore is not liable for any damage caused by their illegality, quality, lack of updating, unavailability, error or uselessness.

PRIVACY POLICY

For the purposes of the provisions of the General Regulation on Data Protection of the European Union 2016/679 of 27th of April 2016 and the Organic Law 3/2018 of 5th December on the Protection of Personal Data FLUXTEK EUROPE SLU with VAT number B-98.777.295, hereinafter FLUXTEK EUROPE, informs the User of the existence of the processing of personal data in order to manage the relationship with users, customers and potential customers for information on the manufacture and distribution of equipment for water treatment, developed in three areas: Residential Division, Industrial Division and Swimming Pool and News Division.

SENDING AND REGISTRATION OF PERSONAL DATA

The sending of personal data is mandatory to contact and receive information about products and services of FLUXTEK EUROPE, you must subscribe expressly to our newsletter if you want us to keep you informed periodically of all products and news.

Failure to provide personal data requested or not accepting this data protection policy means that it is impossible to subscribe, register or receive information on products and services of FLUXTEK EUROPE .

In accordance with the provisions of the General Regulation on Data Protection of the European Union 2016/679 of 27th of April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data, and the Organic Law 3/2018 of 5th of December of Protection of Personal Data, we inform you that personal data obtained as a result of sending personal data, will be processed by FLUXTEK EUROPE SLU residing in Carretera Xirivella Aldaia, 48 – Aldaya 46960 (Valencia), having implemented the necessary security measures to ensure privacy.

Accuracy and veracity of the data provided

The User who sends the information to FLUXTEK EUROPE is solely responsible for the accuracy and correction of the data included, exonerating FLUXTEK EUROPE of any responsibility in this regard.

Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of personal data provided, and undertake to keep them properly updated.

The user agrees to provide complete and correct information in the registration or subscription form.

FLUXTEK EUROPE is not responsible for the accuracy of information that is not produced by itself and those who indicate another source, so it does not assume any responsibility for any possible damage that may arise from the use of such information.

FLUXTEK EUROPE is exonerated from responsibility for any damage or harm that the User may suffer as a result of errors, defects or omissions in the information provided by FLUXTEK EUROPE whenever it comes from sources outside FLUXTEK EUROPE.

Purposes

The purposes of data collection are the provision of information on the manufacture and distribution of water treatment equipmentt and subsequent contact with the FLUXTEK EUROPE user.

Communication of data to third parties

FLUXTEK EUROPE will not communicate user data to third parties. However, in the case of being transferred to a company there would be information prior to the collection requesting the express consent of the affected.

Exercise of rights of access, rectification, deletion and opposition, limitation of processing, data portability (art. 15, 16, 17, 18, 19, 20, 21, 22 AND 23 RGPD, ART. 12, 13, 14, 15, 16, 17, 18, 93, 94 AND 95 LOPDGDD).

You may address your communications, revoke the consent given and exercise the right of access to your personal data by obtaining a copy of them. The right to rectify inaccurate or incomplete data. The right to have your personal data deleted. The right to withdraw your personal data from the website. The right to oppose the processing of your personal data. The right to limit the processing of your personal data. And the right to the portability of your personal data by mail: addressed to FLUXTEK EUROPE SLU, Carretera Xirivella Aldaia, 48 – Aldaya 46960 (Valencia). To exercise these rights and in compliance with the Instruction 1/1998 of 19th of January of the Spanish Agency for Data Protection, you must prove your identity to FLUXTEK EUROPE by sending a photocopy of your National Identity Card or any other means valid in Law. The interested parties have the right to complain to the control authority.

Data conservation period

The User’s personal data will be actively processed as long as he/she is a User of www.fluxtekeurope.com, that is, as long as he/she does not revoke his/her consent or exercise his/her right to cancel, suppress or oppose any particular purpose.

If you revoke your consent or exercise your rights of cancellation or suppression, your data will be blocked and kept in a restricted form at the disposal of the competent authorities for a period of 3 years in order to meet any possible liabilities arising from the processing.

LEGITIMACY OF DATA PROCESSING

Registration on www.fluxtekeurope.com is free and voluntary for the User, so the basis for the processing of your personal data is your consent.

Acceptance and consent

The use of the web grants you the condition of user of the same (hereinafter, the “User”), and implies the full and unreserved acceptance of each and every one of the provisions included in the conditions on personal data protection, accepting and consenting to the treatment of the same by www.fluxtekeurope.com, in the manner and for the purposes indicated in this Personal Data Protection Policy, in the version published by the “web”, at the moment in which the User accesses the same. Therefore, it is the User’s duty to carefully read this legal notice every time he uses the Web, since it may suffer modifications.

In relation to offering the services of the information society directly to a minor, the processing of personal data will be lawful when the minor is over 14 years of age in accordance with Law 3/2018 of 5th of December 2018. If the child is a minor, such processing shall be lawful only if and to the extent that the holder of parental responsibility for the child gives his or her consent.

IT SECURITY MEASURES

FLUXTEK EUROPE has adopted the security levels of protection of Personal Data required to ensure data privacy. However, we have other additional means, such as latest generation firewalls, apart from technical measures such as software for encrypting confidential information and control access to personal information, restricted users, security policies, users and passwords that expire as required by the LOPD, and other systems designed to prevent misuse, alteration, unauthorized access and theft of Personal Data provided to FLUXTEK EUROPE.

FLUXTEK EUROPE will not be responsible for any possible damage or harm that may arise from interference, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operation of this electronic system, caused by causes beyond the control of FLUXTEK EUROPE; for delays or blockages in the use of this electronic system caused by deficiencies or overloading of telephone lines or overloading of the D.P.C. (Data Processing Centre), in the Internet system or other electronic systems, as well as damage that may be caused by third parties through illegitimate interference beyond the control of FLUXTEK EUROPE.

COOKIE POLICY

We use cookies to facilitate the use of our website. Cookies are small information files that allow us to compare and understand how our users navigate through our website, and thus be able to improve the navigation process accordingly. The cookies we use do not store any personal data or any information that could identify you. If you do not want to receive cookies, please configure your Internet browser to delete them from your computer’s hard drive, block them or notify you when they are installed. To continue without changes to the cookie settings, simply stay on the website.

You can learn more about cookies and their use at www.aboutcookies.org.

The Type of Cookies We Use

– Cookies are strictly necessary:

These cookies are necessary for the correct use of the website, allowing access to sections that have security filters. Without these cookies, many of the services available would not be operational.

– Navigation Cookies:

These cookies collect information about the use of the website by visitors, for example pages viewed, loading errors… It is generic and anonymous information, which does not include personal data, nor does it collect information that identifies visitors; the ultimate purpose being to improve the operation of the website.

By visiting our website, you accept the installation of these cookies on your device.

– Functional Cookies:

These cookies allow us to remember information (such as your username, language or the region you are in) and more personal characteristics. For example, the ability to offer personalized content based on information and criteria you have voluntarily provided. These cookies may also be used to remember changes made to text size, fonts, and other customizable parts of the website. They are also used to provide some requested services, such as viewing a video or commenting on a blog. The information collected by these cookies may be anonymous and your activity on other websites may not be tracked.

By visiting our website, you accept the installation of these cookies on your device.

How to manage cookies on computers

You can restrict, block or delete cookies from any website, using your browser.

Each browser operates differently, the ‘Help’ function will show you how to do this.

  1. When you open the browser, click on “tools” at the top and select the “options” tab.

2.Within the options, click on “privacy”.

  1. Check “enable cookie management”.
  1. When you open the browser, click on “tools” at the top and select the “options” tab.
  2. Check the “Privacy” tab to make sure it is set to medium or lower security level.
  3. If your Internet settings are not medium, you are blocking cookies.
  1. When you open the browser, click on “tools” at the top and select the “options” tab.
  2. Select the Privacy icon.
  3. Click on cookies, and mark: “allow installation of cookies”.
  1. When you open the browser, click on “tools” at the top and select the “options” tab.
  2. Select the Privacy icon.
  3. Click on cookies, and mark: “allow installation of cookies”.

The installation of cookies on Mac. If you have a Mac and want to allow our cookies on your computer, please follow the instructions below:

  1. Go to “Explorer” and select “Preferences” from the navigation bar.
  2. Scroll down until you see “Cookies” just below received files.
  3. Check “Do not ask again”.
  1. Enter Safari and select “Preferences” from the navigation bar.
  2. Click on the “Security” tab and check the “accept cookies” option
  3. Select the option: “Only from the current site I’m browsing”.
  1. Go to “Mozilla” or “Netscape” and at the top of your browser, check the “Preferences” option.
  2. Scroll down until you see “Cookies” just below “Privacy and Security”.
  3. Check the option “Allow cookies to be accessed only from the current site”.
  1. Go to “Opera” and select “Menu” and “Settings” on the navigation bar.
  2. Select “Preferences” and click on the “Advanced” tab.
  3. Check the option “Accept cookies”.

In addition, you can also manage the cookie store in your browser through tools such as the following:

Ghostery: ghostery.com/
Your online choices: youronlinechoices.com/es/

GENERAL SALES CONDITIONS

ORDERS

All orders must be submitting in writing, according to references and descriptions of our Price list. The order will be considered as confirmed once written notification.

DELIVERY DATE

Delivery date given is guidance. All efforts will be made to ensure punctual delivery. In case of delay due to force major, we don’t accept responsibility for any penalties or damage costs whatsoever.

TRANSPORT

Goods travel under the responsibility and at the risk of the purchaser even when delivery has been paid. Before accepting the merchandising, the client must check the state of the seals, packaging and merchandise. In the event of abnormality, the client should advise the carrier in less than 24 hours and provide us with written notification of the incidence.

PAYMENT CONDITIONS

Except in case written agreement, all payments will be made in cash. All taxes and charges accrued from buying and selling will be met by the purchaser.Any delay in payment will result in the application of 3% interest per month, without written notification by the vendor.The purchaser is responsible for all bank and legal charges which may arise as the result of returning unpaid goods.

RETURNS

No returns are permitted unless they are the result of delivery errors due to our company.Under no circumstances may goods be returned without having received prior written authorization from our company.If authorization is received, the material must be delivered in perfect packaging, with freight collect, to our warehouse.

CANCELLATIONS

Without prejudice to any other claims which may corresponds to us, we reserve the right to cancel any operation, in the event of failure to meet any of the aforementioned conditions, partial or total failure to pay for an order, delay in payments, as well in the event that the purchaser faces executive procedures, or declare bankruptcy.

OWNERSHIP RESERVATION

The vendor reserves ownership to the goods sold until the purchaser has effected all payment. The vendor reserves the right to remove the articles either wholly or partially, from the purchaser ́s premises.

JURISDICTION

The purchaser agrees to renounce all jurisdictions which may correspond to him, and submit himself to the courts and tribunals of Valencia.